Refund & Returns Policy

Effective Date: 08/08/2025

At Inkaas Healthcare, we strive to provide high-quality healthcare products and services. If you are not completely satisfied with your purchase, please review our refund and returns policy below.

1. Eligibility for Returns

We accept returns under the following conditions:

• The item is unused, in its original packaging, and in resalable condition.

• A return request is made within 6 days of delivery.

• Proof of purchase (order confirmation or receipt) is provided.

Note: For hygiene and safety reasons, certain healthcare products (e.g., opened medical supplies, personal care items, and custom orders) are non-returnable unless defective or damaged upon arrival.

2. Damaged or Defective Products

If you receive a damaged or defective product:

• Contact us within 6 days of delivery with photos/videos showing the issue.

• We will arrange for a replacement, repair, or refund at no extra cost.

3. Refund Process

Once we receive and inspect your returned item, we will notify you about the status of your refund.

• Approved refunds will be processed within 7 business days via the original payment method.

• Shipping charges are non-refundable unless the return is due to our error.

4. Return Shipping

• For eligible returns, customers are responsible for return shipping costs unless the item is defective or incorrect.

• We recommend using a trackable shipping method.

5. Cancellations

Orders can be cancelled before shipment for a full refund. Once shipped, our standard returns policy applies.

6. Contact Us

For any questions or to request a return/refund:
Email: info@inkaasgroup.com
Phone: 9881303330
Address: Walgaon Road, Navsaari, Amravati, Maharashtra INDIA